Effective Date: July 1, 2025

Na Rae Travel Co. (“we,” “our,” or “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the personal information you provide when working with an independent travel advisor.

1. Information We Collect

When you request travel services, we may collect:

• Personal details (name, date of birth, gender, nationality, passport details).

• Contact information (phone number, email, physical address).

• Payment information for fees and services (if applicable, via PayPal, Venmo, Zelle, or CashApp. We do not store card or account numbers).

• Payment information when booking (must use the credit card authorization form, which is destroyed after each booking)

• Travel preferences (destinations, hotels, activities, dietary or accessibility needs).

• Emergency contact details.

2. How We Use Your Information

We use your information to:

• Research, curate, and book travel arrangements.

• Provide quotes, comparisons, and itineraries.

• Communicate updates, confirmations, or changes to your bookings.

• Ensure your travel needs and preferences are accommodated.

We will never sell or rent your personal information to third parties.

3. Information Sharing

Your data may be shared only with trusted third parties when necessary to deliver your travel services, such as:

• Airlines, hotels, tour operators, and activity providers.

• Payment processors (PayPal, Venmo, Zelle, CashApp).

These providers use your information solely to complete bookings and transactions.

4. Data Security

We take appropriate steps to protect your information from unauthorized access, alteration, or disclosure. While no online system can be guaranteed 100% secure, we use industry-standard practices to keep your data safe.

5. Your Choices & Rights

• You may request a copy of the personal information we hold about you.

• You may request corrections or updates to your data.

• You may withdraw consent for marketing communications at any time.

Please note: certain information must be retained for legal, booking, or financial record-keeping purposes.

6. Policy on Refunds

Service fees (when applicable) are non-refundable, as they reflect time, expertise, and research invested in curating your travel package.

7. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

📧 Email: info@naraetravelco.com or naraetravelco@gmail.com
📞 Phone: +1.253.678.1397